Remote maintenance

Remote maintenance ESTEVE

ESTEVE can take the control of your systems and computers using Internet, PSTN, GSM or 3G connection and conducts comprehensive analysis files defects, production data and identifies the root cause.
These actions are conducted by our center of expertise with engineers and technicians.

The advantages:

  • Hotline in France and abroad;
  • Quick action;
  • Optimizing interventions: remote diagnosis, on-site interventions are better prepared and more effective;
  • Download online updates-reload applications.

Conditions to get remote maintenance services:
In order to access our service, it is essential to have his personal number of remote maintenance.

Three options are available:

  • Sign a contract of remote maintenance with an unlimited data plan;
  • Sign a credit contract package time:
    Card
    ES-180: 3-hour access to a 12-month period;
    Card 
    ES-300: 5-hour access to a 12-month period;
    Card
    ES-480: 8-hour access to a 12-month period.
  • If you do not subscribe to one of its two proposals, an invoice will be issued depending on the length of your call.

Contact our Customer Service at +33 (0)2 48 66 60 66 or by email at sav@esteve.fr